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Author name: Ron Shevlin
With Smarter Bank, Ron Shevlin provides a no-nonsense framework to address broad issues impacting banking’s rapidly changing business model. Ron approaches important topics like innovation, big data, engagement, and the migration to money management very directly and with a critical eye for the data behind his statements. He then rewards the reader with deeper context, humor and his iconic snarky point of view. This is a book that you’ll refer to time and time again and it’s one that will ultimately have impact on your bank’s strategy and bottom line. Bradley Leimer, Head of Innovation, Santander, N.A. Ron Shevlin is famous for his snarky sense of humor, as well as his well-researched, well-considered takes on banking and customer behavior.Smarter Bank is a smart book.