Credifranco is a US based NBFC operating in a different geography(Mexico) to cater to the local population with specialized product that suits the operating market.
- Customisation of the existing product to suit the requirement necessitates sound product knowledge and technical expertise.
- Ability to cater to the growing volume and demand
- Due to high volume, the collection process to be streamlined
- Allow user to extend the loan and cancel extension with necessary authorisation
- Option to withdraw loan and revert it back to old status
- Enhanced filter criteria for easy data access
- Tracking the loan status before approving the loan
- Option to download loan data pertain to a certain period for further use
- Option to review change history for any field allowing user to track the changes done any number of times in the past
- Trigger email on extension of loan
- Single window giving all necessary details of a customer, for an agent
- Collection management tool with facility to record channel used to contact customer, conversation content
- Enhance customer experience by providing employee all necessary information of a customer in a single window
- Feature enhancement without affecting existing data and flow
- Tracking of collection of loans